Support

If something blocks your learning, teaching, payment, access, or Zoom setup, email us. We keep support practical and direct so you can get back to the live work.

What we can help with

Connecting and disconnecting your Zoom account, and any error during setup.

Publishing live workshops and cohort sessions, and the meeting links learners receive.

Included recordings that should have imported but did not appear.

Account access, billing, payouts, and refunds.

How to raise an issue

Email support@maram.solutions with a short description of the problem, the page or product it relates to, and a screenshot if you have one. If it concerns the Zoom integration, please tell us the email on your Zoom account so we can match it to your connection.

Documentation

Step-by-step guides for the Zoom integration, including how to add it, use it, and remove it, are in our Zoom integration documentation.

Who we are

Maram Live is operated by Maram Solutions Ltd, a company registered in the United Kingdom.